Senior IT Support Technician
Circle Recruitment
Hertford
Salary
£35,000 – £40,000 a year
Location
Hertford, England
Senior IT Technician - MSPHertford | 3 Days Onsite, 2 WFH£35,000-£40,000 DOE + Benefits
A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state-of-the-art office and a collaborative culture, this is a great opportunity for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work.
What You'll Be Doing:- Deliver 2nd/3rd line support across client systems-remotely and onsite.
- Administer and troubleshoot Windows Server, Active Directory, and Microsoft 365.
- Configure and manage virtualised environments (Hyper-V, VMware).
- Perform server patching, system updates, and software rollouts.
- Support LAN/WAN setups, VPNs, and network infrastructure.
- Maintain IT security, backups, and disaster recovery solutions.
- Assist with infrastructure upgrades and new tech implementations.
- Maintain accurate technical documentation and asset records.
- Provide guidance on cybersecurity and IT best practices.
- Proven experience in a 2nd/3rd line support role within an MSP.
- Strong knowledge of Windows Server, Microsoft 365, and virtualisation platforms.
- Solid understanding of networking (TCP/IP, DNS, DHCP, VP...