Senior Legal Counsel (FTC)

Job PurposeAt SquareTrade, ensuring a seamless customer experience is of utmost importance. A critical aspect of that goal is ensuring that SquareTrade’s operations, customer journeys and product documentation comply with applicable legal, regulatory and data protection requirements. This fixed-term maternity cover role will provide legal support to the business during the absence of a team member on maternity leave. The successful candidate will help ensure continuity of legal support across key work streams, including product terms and conditions, customer-facing documentation, regulatory compliance, privacy and data protection matters, contract support, incident management and responses to internal and external legal queries. SquareTrade is a fast paced, dynamic scale up with an open and collaborative culture and will require a candidate who can quickly become familiar with the business, manage a varied workload, work closely with internal stakeholders and provide clear, pragmatic legal advice in a fast-paced international environment.

Job Responsibilities

• Provide day to day legal support across the business on a wide range of topics, including insurance policy interpretation, regulatory compliance, contractual obligations and operational matters affecting SquareTrade’s European operations.
• Draft and negotiate a wide variety of contracts including with suppliers, our channel partners and other third parties as necessary for the distribution of SquareTrade’s insurance products and related services.
• Draft, review and update customer-facing documentation, including terms and conditions, IPIDs, policy summaries and related pre-contractual documents across relevant sales channels and legal technology platforms.
• Advise on legal and regulatory requirements affecting customer journeys, claims processes, operational changes, new products and business initiatives.
• Support data protection compliance activities, including DPIAs/PIAs, records of processing, data subject requests, third-party data requests and internal privacy queries.
• Assist with the investigation and management of potential data incidents and data protection-related complaints, including escalation and reporting where required.
• Prepare or contribute to internal reports, board materials, updates and recommendations relating to legal, regulatory or data protection matters.
• Work collaboratively with internal stakeholders, external counsel and business partners to ensure continuity of legal and compliance support during the cover period.
• Support knowledge transfer, handover and transition activities at the start and end of the fixed-term assignment.
• Providing supervision and support to junior members of the legal team.