Senior Medical Secretary - Trauma & Orthopaedics

Job summary

This is an opportunity to join the Trauma & Orthopaedics Team at Glangwili General Hospital.

Applications are invited from efficient and suitably qualified individuals for the post of a full time Band 4 Medical Secretary within the T&O Team based at Glangwili General Hospital, Carmarthen on a permanent basis.

Main duties of the job

Working 37.5 hours per week, the successful candidate will be required to support the delivery of a comprehensive and quality secretarial service to the Consultants and their teams.

You will undertake a broad range of administrative and secretarial duties, including the receipt and distribution of correspondence, audio transcription, and the preparation of highly sensitive letters and reports, ensuring strict confidentiality is maintained at all times. The role also involves the accurate operation of the Health Board's patient database systems.The successful candidate will be expected to demonstrate exceptional organisational skills, alongside a flexible and adaptable approach to an evolving workload. The ability to work independently, exercise sound judgement, and apply tact and diplomacy in a professional healthcare environment is required, as are well-developed communication skills.Applicants must possess demonstrable experience in the use of Microsoft Word, Excel, PowerPoint, and email systems. Proven secretarial expertise, including audio typing skills, is required, together with a sound understanding of medical terminology.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 07/09/2026

Person specification

Qualifications and Knowledge

Essential

• Level 3 qualification (e.g. A Levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative / office skills and knowledge
• Experience of a full range of duties working in an administrative / office environment
• Knowledge of Medical / Healthcare Terminology

Desirable

• Secretarial training

Exerience

Essential

• Experience of working in an administrative / office environment
• Familiar and competent with Microsoft IT packages, especially Word, Excel and Powerpoint
• Experience of setting up spreadsheets, databases
• Familiar and confident using email and searching the internet

Desirable

• Experience of working in a multidisciplinary team.

Other

Essential

• Flexible approach to needs of the service

Desirable

• Welsh Speaker (Level 1)