Senior Sales Administrator

Senior Sales Administrator | Widnes | Permanent | Up to £33k DOE Forrest Recruitment Ltd are currently hiring for Senior Sales Administrator to join a well-established and growing organisation operating in a fast-paced commercial environment. Key duties: * Maintain regular communication with customers regarding orders, stock availability and delivery schedules. * Liaise with Purchasing, Logistics and Warehouse teams to manage stock shortages and delivery expectations. * Maintain customer records, pricing and sales documentation within the ERP system. * Identify opportunities to improve system functionality and business processes. * Resolve customer queries and escalate issues where appropriate. * Oversee the UK Orders inbox and ensure all queriers are responded too within a timely manner. * Process customer credit notes in accordance with company procedures. * Create training materials and support onboarding of new team members. * Build effective working relationships across departments to support business objectives. What we’re looking for: * Experience within an Internal Sales or Sales Operations environment. * Excellent customer service and communication skills. * High attention to detail and accuracy. For further information about this opportunity please call Maddie at Forrest Recruitment for a confidential discussion on (phone number removed) Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted