Senior Sales Advisor
Inverness | Full-time | Caley Timber & Building Supplies Ltd
About us
Caley Timber & Building Supplies is a leading independent supplier of high-quality building materials, serving trade and self-build customers across the Highlands and Islands of Scotland. We are proud to be an employee-owned business, with depots in Inverness and Benbecula and a fleet delivering across the region every day.
As we continue to grow, we are looking for a confident, dynamic and experienced Senior Sales Advisor to join our team in Inverness.
The role
This is a key customer-facing role, building and maintaining first-class relationships with new and existing customers while identifying new business opportunities. You will need strong product knowledge of timber and building materials, previous experience in a builders' merchant or similar trade sales environment, and good computer literacy.
What you'll be doing
- Preparing quotations and following them through to a successful conclusion, taking a proactive approach
- Sourcing prices for preparing quotations and ordering any non stock items when an order is placed
- Delivering a high standard of customer service and sound product advice
- Dealing with customer enquiries by telephone, email and face to face
- Working closely with colleagues across the sales team to deliver a seamless customer experience
- Identifying and developing new business opportunities among trade and self-build customers
What we're looking for
- Previous experience in a builders' merchant or similar trade sales role (essential)
- Strong knowledge of timber and building materials
- A confident, proactive approach to building customer relationships
Why join Caley Timber
Our culture is different, and our team is central to our success. As an employee-owned company, we operate, develop and grow the business for the benefit of our employees, who play a real part in our decision-making.
What we offer
- A competitive basic salary, plus a share in the company's future success through the Employee Ownership Trust
- Company pension scheme
- Staff Discount
- 30 days' annual holiday