Senior Service Designer
Anson McCade
London · posted 19 August 2026
Location
London, England
Category
Marketing & Media
Overview
Senior Service Designer – London (Hybrid). We are seeking a Senior Service Designer to join a leading UK digital design consultancy, supporting large-scale digital transformation programmes for both public and private sectors.
You’ll be an experienced Service Designer with at least 4-5 years of experience, ideally with a public sector or consulting background, and keen to grow within an expanding design practice.
Base pay range
London - Hybrid
What you’ll do
- Lead strategic planning for the client’s service with the user at the heart.
- Create service maps, value propositions or service blueprints.
- Provide advice and recommendations on potential approaches to organisational problems.
- Work to common goals and be the voice of the customer in the room.
- Generate concepts to evolve and improve existing services.
- Simplify complex information and processes focused on the user and how they’ll interact with a service.
Your ideal background
- Expert at designing services from end to end and improving existing services that are underperforming.
- Strong User-Centred design experience.
- Experience delivering workshops, proposals and assets.
- Experience with GDS is highly desired.
- Experience with mentoring or management is advantageous.
The Package
- 25 days annual leave + public holidays
To hear more about how you can shape the future of digital services, get in touch with Connor Smyth at Anson McCade.
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