Senior ServiceNow CRM Transformation Lead

Capgemini Invent, a leading global technology and transformation partner, seeks a Managing Consultant for CRM Transformation. Based in the UK, you will drive customer operations and revenue transformation using ServiceNow, CRM ecosystems, and AI-enabled workflows.

The role focuses on delivering end-to-end transformation programs across business and technology teams. You will lead client delivery, advisory, solution design, and business development, shaping customer journeys and value