Senior Technical Solutions Engineer - AI & CX

Zendesk UK Ltd. is seeking a seasoned Technical Presales professional to lead technical validation, design compelling solutions, and deliver POCs that de-risk enterprise buying decisions.

You will build agentic AI-driven workflows and showcase reusable architecture patterns for complex deals. In this role, you’ll navigate SaaS CX/ES ecosystems, collaborate with global teams, and travel up to 30% for on-site discovery and presentations.