Service Administrator

Allstaff Office Division are delighted to bring to the market the role of temporary Service Administrator within the service department of a well established manufacturing company based near Blantyre, Hamilton. Due to the location of the company, own transport is essential.

Hours of work: Monday to Friday, 8 am - 5 pm with 1 hour unpaid lunch break.

Key Responsibilities

• Provide day-to-day administrative support to the Planning Team, ensuring tasks are completed efficiently and on time.
• Maintain and update internal portals and systems, ensuring information is accurate and up to date.
• Communicate with customers regularly, providing updates and responding to queries in a professional and timely manner.
• Support the preparation, collation, and distribution of weekly reports.
• Assist with scheduling, documentation, and general administrative activities to support team objectives.
• Monitor and track actions, ensuring follow-up activities are completed as required.
• Maintain accurate records and support data management processes.

Experience Required

• Minimum 12 months' previous experience in an administrative or service support role.
• Experience communicating professionally with customers by telephone and email.
• Experience maintaining accurate records and updating internal systems.
• Good working knowledge of Microsoft Office, particularly Excel and Outlook.
• Experience supporting scheduling, reporting or planning activities would be advantageous.
• Strong organisational skills with the ability to manage priorities and follow tasks through to completion.