Service Advisor

Service Advisor (Temp – Perm)

Join a Team That Values Great Customer Service

Are you passionate about helping customers and delivering a first-class experience? Do you enjoy working in a fast-paced environment where no two days are the same? If so, Reed Business Support have an exciting opportunity for a Service Advisor to join a growing and professional team.

This role is ideal for someone with excellent communication skills, strong organisational abilities, and a genuine desire to provide outstanding customer service from start to finish.

What You'll Be Doing

As a Service Advisor, you will act as the key point of contact between customers and the workshop team, ensuring a smooth and positive customer journey.

Key responsibilities include:

• Welcoming customers and discussing their vehicle service and repair requirements.
• Booking service appointments and managing workshop schedules.
• Providing accurate estimates and keeping customers informed throughout the repair process.
• Liaising with technicians to ensure work is completed efficiently and on time.
• Preparing invoices and processing customer payments.
• Handling customer queries and resolving issues professionally.
• Maintaining accurate records and updating internal systems.
• Identifying opportunities to promote additional...