Service Advisor

Join and become part of our Mobile Repair Network, delivering exceptional customer service and aftercare. The Role As a Service Advisor , you'll be the first point of contact for customers reporting vehicle warranty issues. You'll provide support, diagnose minor faults over the phone, arrange repair appointments, and manage warranty claims to ensure a smooth customer experience. Key Responsibilities Handle customer enquiries via phone and email. Diagnose minor vehicle faults and provide advice. Book mobile repair appointments. Manage warranty claims and liaise with third-party repair providers. Keep accurate customer records and update internal systems. Support customers through the repair process and resolve queries professionally. What We're Looking For Previous experience in a Service Advisor or automotive customer service role. Good knowledge of vehicle systems and basic diagnostics. Excellent communication and problem-solving skills. Strong organisational and IT skills. A customer-focused approach with a positive attitude. ? Full-time opportunity ? Supportive team environment ? Career progression with a leading automotive company Apply today! ?? 01536 903200 ?? 07751 709989 TPBN1_UKTJ