Service Advisor

We are seeking a dedicated and experienced vehicle service advisor on behalf of our client, a reputable dealer group with over 25 years of operation across South/South West England. The vehicle service advisor role is based in Salisbury and offers a competitive salary package, excellent benefits, and opportunities for career progression within a well-established franchise-approved car dealership. Benefits: Negotiable starting salary plus performance-related bonus, with on-target earnings around £35,000 per annum Overtime paid at standard hourly rate 22 days' annual leave plus bank holidays and your birthday off Access to manufacturer training and professional development programmes Staff purchase discounts and a range of company benefits including life assurance, staff discounts, and loyalty awards Opportunity for career growth within a dealer group operating for over 25 years Workplace pension schemeDuties: Greeting customers and providing a professional, courteous service throughout their vehicle service experience Tracking vehicle progress through workshops and liaising with workshop and parts departments Explaining additional work requirements, costs, and scheduling repairs as the Service Advisor Maintaining accurate records of workshop jobs, scheduling, and invoicing Assisting with administrative tasks such as file auditing, booking services, preparing orders, and registering new vehicles Delivering exceptional customer service to ensure total customer satisfaction Building strong relationships with colleagues to optimise workflow and service deliveryRequirements: Previous experience as a vehicle service advisor or in a customer service role within the motor trade Excellent communication and organisational skills Strong IT literacy, with experience in Pinewood Pinnacle preferred Full UK driving licence with minimal points Professional attitude with a focus on delivering high standards of customer care Ability to work efficiently in a fast-paced environmentThis is a highly rewarding opportunity for a skilled vehicle service advisor to join a reputable dealership in Salisbury. If you are passionate about delivering excellent customer service and possess the relevant experience, we encourage you to apply. Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement, covering Swindon and Wiltshire, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career