Service Advisor

We are recruiting on behalf of our client, a reputable prestige automotive retailer in Bournemouth, for the position of Service Advisor. This is an excellent opportunity for experienced professionals seeking a challenging yet rewarding role within a distinguished dealership. The Service Advisor position offers a chance to develop your career in a supportive environment committed to employee growth and customer satisfaction. Key benefits of the Service Advisor role include: Competitive basic salary of up to £31,000 Achievable bonus scheme with a total earning potential of £40,000+ Monday to Friday working schedule, with Saturdays on a rota Generous holiday entitlement, including bank holidays Opportunities for ongoing training and professional development Supportive, team-oriented work environment Modern facilities and localised dealership location Flexible hours promoting work-life balance Discount schemes on new and used cars and servicing Access to pension scheme and employee wellbeing initiativesDuties of the Service Advisor position include: Greeting customers courteously and acting as the primary point of contact during their vehicle’s service or repair Keeping customers updated on repair progress, establishing trust and transparency Upselling additional services and repairs based on technician recommendations Managing appointment scheduling accurately and efficiently Conducting pre-appointment calls to confirm bookings and answer customer queries Maintaining detailed customer records within the dealership systems Developing product knowledge through manufacturer-led training Delivering exceptional customer service experiences that foster loyalty and repeat businessRequirements for the Service Advisor role: Proven experience in a Service Advisor or similar position within the automotive industry Strong communication skills, confident in engaging with customers and colleagues Excellent customer service ethic and professional approach Ability to identify customer needs and upselling opportunities Effective time management skills and ability to work efficiently under pressure Previous experience working in a target-driven environment Hold a valid UK driving licenceContact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Bournemouth and Dorset, today to discover more about this fantastic opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today