Service Advisor

Location: Wokingham, Berkshire

Salary: £30,000–£38,000 per annum (dependent on experience)

Hours: Monday–Friday, Full-Time (No Weekends)

We are seeking an experienced and customer-focused Service Advisor to join our aftersales team in Wokingham. This is an excellent opportunity to become part of a professional dealership that values exceptional customer service and offers a healthy work-life balance with a Monday–Friday schedule.

• Welcome customers and provide a professional, friendly service.
• Book vehicles in for servicing, MOTs, diagnostics, and repairs.
• Prepare accurate estimates and explain work required in a clear, customer-friendly manner.
• Liaise with workshop technicians to monitor repair progress.
• Keep customers updated throughout the service process.
• Obtain authorisation for additional work where required.
• Produce invoices and arrange smooth vehicle handovers.
• Promote additional products and services where appropriate.
• Maintain accurate records using the dealer management system.
• Ensure high levels of customer satisfaction and compliance with company standards.

• Previous experience as a Service Advisor within the automotive industry. ← Back to job search