Service Design Lead
Yorkshire Building Society (YBS)
Leeds
Location
Leeds, West Yorkshire; Yorkshire and the Humber; England
As Service Design Lead you will manage and lead the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will sets the direction for the team to ensure they fully contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels, for xkybehq the YBS group.
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