Service Design Lead
Yorkshire Building Society (YBS)
Leeds
Salary
£70,000 a year
Job type
contract
Location
Leeds, Yorkshire
Category
Call Centre / CustomerService
As Service Design Lead you will manage and lead the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will sets the direction for the team to ensure they fully contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels, for the YBS group click apply for full job details