Service Desk Analyst: Linux & macOS Expert
Methods
City of Edinburgh · posted 20 August 2026
Location
City of Edinburgh, Scotland
Category
IT & Technology
Methods, a UK-based IT Services Consultancy, is hiring a Service Desk Analyst to provide hands-on first- and second-line support for Linux (RHEL) and macOS across enterprise environments. You will diagnose and resolve OS, application, hardware, and network issues, and help users with access, authentication, and device configuration.
The role offers the chance to work within a security-conscious, government-facing context and to grow expertise in MDM platforms such as Intune and Jamf.
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