Service Management Team Lead

Boundary Service Lead Location: Near Farnborough (5 Days Onsite) Security Clearance: Current DV Clearance Essential Overview We're looking for an experienced Boundary Service Lead to oversee the delivery, operation and continuous improvement of network boundary security services within a highly secure environment. This role combines operational leadership, service management and technical oversight across critical boundary security technologies, ensuring the availability, security and resilience of key network services. Key Responsibilities Lead the delivery of secure network boundary services and operations. Manage security monitoring, incident response and service performance. Drive continuous service improvement and operational excellence. Build strong relationships with key stakeholders and provide regular service reporting. Essential Ability to work onsite near Farnborough five days per week Significant experience in network security, cyber security operations or boundary security environments. Proven leadership experience managing security operations or managed service teams. Strong knowledge of enterprise firewalls, IDS/IPS, SIEM and threat monitoring technologies. Experience leading incident response and service delivery within secure environments. Excellent stakeholder management and communication skills. Knowledge of secure network architecture and cyber security best practice. Current DV Clearance and the ability to work onsite near Farnborough five days per week are mandatory requirements for this role. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.