Service Manager
Hamilton Woods
Bedford · posted 4 August 2026
Salary
£40,000 a year
Job type
permanent
Location
Bedford, Bedfordshire
Category
Customer Service
Service Manager
All potential applicants are encouraged to scroll through and read the complete job description before applying.
Permanent
£42,000
Bedfordshire
Hamilton Woods Associates are currently recruiting for a Service Manager to join an organisation on a permanent basis in Bedfordshire.
Responsibilities of the Service Manager:
Oversee the delivery of safe, secure and high-quality supported accommodation and services, ensuring positive outcomes for customers.
Line manage, mentor and develop Team Leaders.
Monitor service performance, including voids, rent collection, arrears, budgets and KPIs, taking action to achieve targets.
Oversee safeguarding, complex cases, complaints and legal matters, ensuring compliance with policies, legislation and regulatory requirements.
Build strong relationships with local authorities, external agencies and stakeholders, supporting partnership working, tenders and service development.
Drive continuous improvement across services, reviewing processes, managing risk and ensuring effective housing management, repairs and compliance.
Essential Experience of the Service Manager:
Full UK Driving License
Enhanced DBS
To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. xwzovoh Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
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All potential applicants are encouraged to scroll through and read the complete job description before applying.
Permanent
£42,000
Bedfordshire
Hamilton Woods Associates are currently recruiting for a Service Manager to join an organisation on a permanent basis in Bedfordshire.
Responsibilities of the Service Manager:
Oversee the delivery of safe, secure and high-quality supported accommodation and services, ensuring positive outcomes for customers.
Line manage, mentor and develop Team Leaders.
Monitor service performance, including voids, rent collection, arrears, budgets and KPIs, taking action to achieve targets.
Oversee safeguarding, complex cases, complaints and legal matters, ensuring compliance with policies, legislation and regulatory requirements.
Build strong relationships with local authorities, external agencies and stakeholders, supporting partnership working, tenders and service development.
Drive continuous improvement across services, reviewing processes, managing risk and ensuring effective housing management, repairs and compliance.
Essential Experience of the Service Manager:
Full UK Driving License
Enhanced DBS
To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. xwzovoh Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.