Service Manager

Service Manager - Supported Housing

Location: Bedfordshire

Salary: £40,000 – £42,500 per annum, depending on experience

Contract: Permanent

Hours: 37 hours per week, Monday to Friday

On-call: Planned rota including evenings, weekends and bank holidays

Additional: Essential Car User Allowance + mileage

The Opportunity

We are recruiting on behalf of an established not-for-profit organisation for an experienced Service Manager to lead the delivery of high-quality supported accommodation services across Luton.

This is a senior operational role responsible for leading a team of Team Leaders, Coordinators and Support Coaches, ensuring residents receive safe, effective and person-centred support that promotes independence and positive outcomes.

Key Responsibilities as a Service Manager

• Lead and manage the supportedhousing service and wider operational team.
• Recruit, motivate, coach and develop Team Leaders, Coordinators and Support Coaches.
• Ensure high standards of resident support, safeguarding, risk management and tenancy sustainment.
• Monitor KPIs including occupancy, voids, rent collection...