Service Manager for Vulnerable People Services

Interview Date: 11 September

Are you an experienced, values-led leader who can bring energy, confidence and compassion to services supporting some of the most vulnerable people in our community? This is an exciting opportunity to join Conwy County Borough Council as Service Manager for Vulnerable People Services, leading a diverse portfolio that helps people maintain independence, improve wellbeing and receive the right support at the right time.

You will provide strategic and operational leadership across the Vulnerable People’s Team, Personal Advisors, Mental Wellness Team, Deprivation of Liberty Service and Deputy’s Unit. Reporting to the Head of Children, Family and Safeguarding Services, you will also work closely with the Heads of Service for Adults and Strategic Housing where responsibilities overlap, and provide professional advice to the Director and relevant Cabinet Member when required.

You will lead the design, delivery and commissioning of services that are safe, effective, sustainable and responsive to need. In a challenging financial environment, you will bring strong professional leadership, sound judgement and a clear focus on quality, performance, improvement, governance and value for money.

You will also strengthen safeguarding culture across the Local Authority and hold delegated responsibility for the Agency Decision Maker function, supporting robust and timely decision-making for Children Looked After and the Fostering Service.

We are looking for a resilient, collaborative and forward-thinking leader with sound judgement, strong communication skills and the confidence to build relationships across adult and children’s services, partners and colleagues.

If you are motivated by the opportunity to make a real difference and shape services across a varied and meaningful portfolio, we would welcome your application.

Dyddiad y cyfweliad: 11/09/2026

Ydych chi’n arweinydd profiadol sy’n cael eich arwain gan werthoedd, sy’n gallu dod ag egni, hyder a thosturi i wasanaethau sy’n cefnogi rhai o’r bobl fwyaf diamddiffyn yn ein cymuned? Dyma gyfle cyffrous i ymuno â Chyngor Bwrdeistref Sirol Conwy fel Rheolwr y Gwasanaeth Pobl Ddiamddiffyn, gan arwain portffolio amrywiol sy’n helpu pobl i gynnal annibyniaeth, gwella lles a chael y gefnogaeth gywir ar yr adeg gywir.

Byddwch yn darparu arweinyddiaeth strategol a gweithredol ar draws y Tîm Pobl Ddiamddiffyn, Ymgynghorwyr Personol, Tîm Lles Meddyliol, Gwasanaeth Trefniadau Amddifadu o Ryddid, ac Uned y Dirprwy. Byddwch yn atebol i Bennaeth y Gwasanaethau Plant, Teuluoedd a Diogelu a byddwch yn gweithio’n agos gyda’r Penaethiaid Gwasanaeth Oedolion a Thai Strategol hefyd, lle mae cyfrifoldebau’n gorgyffwrdd, a darparu cyngor proffesiynol i’r Cyfarwyddwr a’r Aelod Cabinet perthnasol pan fo gofyn.

Byddwch chi’n arwain gwaith dylunio, darparu a chomisiynu gwasanaethau sy’n ddiogel, effeithiol, cynaliadwy ac sy’n ymateb i anghenion. Mewn amgylchedd ariannol heriol byddwch yn cynnig arweinyddiaeth broffesiynol gref, barn ddoeth a chanolbwynt clir ar ansawdd, perfformiad, gwelliant, llywodraethu a gwerth am arian.

Byddwch hefyd yn cryfhau’r diwylliant diogelu ar draws yr Awdurdod Lleol a chymryd cyfrifoldeb dirprwyedig dros swyddogaeth Penderfynwr yr Asiantaeth, gan gefnogi prosesau gwneud penderfyniadau cadarn ac amserol ar gyfer Plant sy’n Derbyn Gofal a’r Gwasanaeth Maethu.

Rydym yn chwilio am arweinydd gwydn, cydweithredol a blaengar, sydd â barn gadarn, sgiliau cyfathrebu cryf a’r hyder i feithrin perthnasoedd ar draws gwasanaethau oedolion a phlant, partneriaid a chydweithwyr.

Os ydych chi’n cael eich cymell gan gyfle i wneud gwir wahaniaeth a ffurfio gwasanaethau ar draws portffolio amrywiol ac ystyrlon, byddem yn croesawu eich cais.