Service Quality Specialist

We are currently looking to recruit a Service Quality Specialist for our Porsche Dealership in Hull. The hours of work are 8:30am to 5:30pm, Monday to Friday as well as 1 in 2 Saturdays, 8:30am to 1:30pm. OTE of up to £34,000 plus benefits. Description The successful candidate will be responsible for the effective claiming and processing of warranty work. The role responsibilities will include: • Identifying potential warranty work. • Liaising with the manufacturer to authorise works. • Processing warranty claims within manufacturer guide lines and time frames. • Scheduling warranty work with the workshop. • Ensuring that under and over payments are appealed. • Monitoring profitability and revenue of the department. What we're looking for: • Although previous exposure to a Warranty Administrator role is ideal it is not essential as training will be given. • A well-presented individual with the desire, character and attitude to succeed. • The successful candidate will have solid experience of Excel, Word and other Microsoft applications. In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get: 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company Events