Service Technical Manager

Technical Services Manager| Up to £71,750 base salary | Annual Bonus | Chichester The primary responsibility of this role is to lead and deliver food safety, technical, and compliance strategies across Natures Way Foods, ensuring safe, legal, and high-quality food is consistently produced. The role has accountability for supplier assurance, technical compliance systems, and ethical standards, while maintaining strong internal and external stakeholder relationships and ensuring alignment with regulatory, customer, and industry requirements. This position plays a critical role in maintaining due diligence, supporting supplier performance, and protecting customer trust through robust compliance frameworks, auditing, and continuous improvement. Annual bonus Employer matched pension up to 5% Health cash plan Flexible benefits including; Corporate gym discounts, shopping discounts, enhanced maternity & paternity policy and many more Access to online GP & life assurance Lead and develop the Supplier Assurance and Specifications function, ensuring effective capability, governance, and performance Own food safety, legality, due diligence, and product integrity across the supply base, ensuring consistently safe and compliant raw materials Monitor supplier legal compliance (e.g. pesticide MRLs, microbiological performance), leading investigations and corrective actions for non-conformances Create, implement, and continuously improve food safety and technical compliance strategies, policies, and procedures within the QMS Lead implementation and auditing of the NWF Compliance Standard and internal audit programmes across all sites, driving best practice and continuous improvement Partner with senior leadership, customers, and suppliers to maintain best-in-class food safety and due diligence standards, representing NWF as required Proven auditing experience within FMCG and perishable food environments, with a strong technical background and understanding of food and pesticide legislation Experience working across multiple food categories (including produce), multi-site operations, and with major retailers and foodservice customers Qualified Lead Auditor/Assessor with Advanced Food Hygiene and HACCP Level 34 certification Degree (or equivalent) in Food Technology or a related discipline desirable, with demonstrable people management experience Natures Way Foods is the leading manufacturer of prepared salads, coleslaw and food-to-go for supermarkets and retailers, and as such we work closely with farmers across Europe. Our culture is inclusive, and our people are diverse spanning 39 different languages. We operate four manufacturing facilities capable of producing over 400m units per year. It is an exciting time to join Natures Way Foods as we are growing rapidly and there are genuine opportunities to progress within the organisation. At Nature's Way Food, we believe that diversity and inclusion are key to driving innovation and achieving excellence. We are dedicated to building a diverse team that reflects the communities we serve and the world we live in. xkybehq Together, we can become best at fresh.