Service Technician - Monday to Friday

Behind WBDs vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating whats next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. Whether its hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide. We have an exciting opportunity available within our dynamic Technical Services team. You will also be required to provide the highest levels of customer service to visitors to the attraction and internal customers. Setup, operate, maintain, troubleshoot and control all aspects of industry leading show technology including lighting, sound, video, show control and integrated systems to ensure consistent visitor experience Ensure all WBSTL technical and exhibition related maintenance requirements are delivered within agreed schedules and standards. Monitor protection of assets and equipment within the tour areas in order to maintain the level of quality, reliability and maximise life span. Maintain good communication channels across all departments including Visitor Experience, Studio Facilities and Corporate Archive. Work as part of a project team for feature development, installation and maintenance projects as directed by the Technical Services Management team. Contribute to the day-to-day running of the WBSTL and form part of the Visitor Services team covering weekends, evenings and school holidays 363 days a year on a shift pattern involving AM and PM shifts. Proven track record in a similar maintenance position, preferably in the entertainment, visitor attraction or service industry. Knowledge of live event production and the relevant audio-visual skills involved in the delivery of such events. Experience of working with installed audio-visual show systems and fault finding and trouble shooting on these as required. Basic carpentry and maintenance skills and a good working knowledge of workshop environments. Proven IT skills with a sound knowledge of Microsoft Office and associated packages. T switch networks and I.P based control systems. This is a twelve month fixed term contract full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts. Shift times range from 6:30 AM (earliest start) to 10:45 PM (latest finish). The tour is built using world-class, industry leading AV and show technology. Following three major expansions where our technical infrastructure and breadth of responsibility has grown, we are looking to recruit an exceptional multi-skilled Technician to join an established team, ensuring that we are pushing boundaries and constantly maintaining high presentation standards to help the attraction exceed visitor expectations. If industry leading AV systems like QSYS, Medialon, Pharos, ETC, 7th Sense and Green Hippo excite you, and you have demonstratable skills across audio, video, lighting, power, set, props and general day-to-day maintenance then this is the job for you! #Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Championing Inclusion at WBD xkybehq Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If youre a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.