Shift Manager

At Ottolenghi, were known for vibrant food, busy delis, and restaurants full of energybut what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest.

Ottolenghi Spitalfields celebrates unrushed, seasonal flavours in the heart of east London. Back in 2015, Ottolenghi opened a beautiful restaurant and deli in the heart of the City of London.

What youll do

• Lead and manage shifts, ensuring smooth daily operations and excellent guest experiences.
• Supervise and support front-of-house team members during service.
• Prepare daily menus, allergen lists and collaborate closely with Back of House
• Handle guest queries, feedback, and complaints with professionalism and care.
• Ensure the venue is fully set up, maintained, and clean throughout service.
• Support with opening and closing procedures, including cashbooks
• Monitor compliance with health and safety and food safety regulations.
• Provide team briefings, manage training and support with onboarding of new employees.
• Support management with stock take when required.

What were looking for

• Previous experience in a supervisory or team leader role within hospitality.
• A confident communicator who can motivate and support a team.
• Genuine passion for ...