Site Operations Supervisor

Our client, a leading UK wholesaler in their discipline, is seeking an experienced Site Operations Supervisor to join its Operations team based at its Park Royal depot. This is an excellent opportunity for a hands-on operational leader with experience within food production, warehousing or distribution, looking to play a key role in delivering exceptional customer service, operational efficiency and high food safety standards within a fast-paced wholesale environment. Job Role Reporting to the Depot Manager, the Day Supervisor will be responsible for overseeing the day-to-day operation of the Day Team, ensuring customer orders are delivered safely, accurately and on time while maintaining the highest standards of food safety, health & safety and operational performance. Working closely with colleagues across Operations, Warehouse, Transport and the wider wholesale business, you will support in health & safety, hygiene, general maintenance and more. This is a full-time, permanent, site-based role working Monday to Friday, offering the opportunity to join a well-established and growing business renowned for the quality of its products and customer service. Responsibilities * Lead, coach and develop team members, ensuring high levels of engagement, accountability and performance * Ensure full compliance with Health & Safety legislation, company policies and safe working practices * Deliver Health & Safety training and maintain accurate training and compliance records * Ensure appropriate PPE is worn and all daily, weekly and annual safety checks are completed * Oversee food safety standards, ensuring compliance with Food Safety regulations, SALSA requirements and company procedures * Supervise the cleaning team to ensure the depot is maintained to the highest hygiene standards * Attend daily handover meetings and allocate work effectively across the day team * Coordinate daily activities including order picking, packing, pre-preparation, vacuum packing, stock freezing, goods receiving, returns processing and late order fulfilment * Ensure the depot is fully prepared for the night shift and that operational areas remain organised and efficient * Coordinate holidays and team absences to ensure appropriate operational cover * Monitor operational KPIs, ensuring customer expectations are consistently achieved * Maintain and improve operational procedures and provide KPI reporting to the wider business * Liaise effectively with Warehouse, Transport, Sales and other internal departments to resolve operational issues * Support business growth through continuous improvement initiatives and operational excellence * Ensure sustainability initiatives are embedded throughout daily operations and contribute towards reducing environmental impact Personal Profile * Previous supervisory or team leadership experience within a food production, warehouse, wholesale or distribution environment * Strong understanding of food safety, hygiene and quality standards * Food Safety Level 2 qualification or willingness to obtain * Knowledge of Health & Safety legislation and operational compliance requirements * Excellent people management and team development skills * Strong organisational skills with the ability to prioritise workloads in a fast-paced environment * Good IT skills, including Microsoft Excel and other operational systems * Commercial awareness with an understanding of operational KPIs and business performance * Experience working alongside HR, Quality Assurance and Health & Safety functions would be advantageous * Proactive problem-solving skills with a hands-on approach to leadership * Excellent communication and interpersonal skills with the ability to build strong working relationships across the business * Flexible approach to working hours in line with business requirements Ref Code: CV13315 To apply, please send your comprehensive CV in strict confidence, quoting the reference above and for the attention of Jon Hemming-Nash. Please include your current salary details within your application. Due to high response levels, only shortlisted candidates will be contacted. If you have not received a response within one week, regrettably your application has not been successful on this occasion