SOC Analyst - Voice Recording & Incident Response Flexible

KERV Interactive in Cardiff, United Kingdom, is seeking a SOC Analyst to join the Service Operations Centre Team in Collaboration & Compliance. You will maintain, develop, and configure a banks Voice recording (VFC platform), interfacing with customers and internal teams.

The role includes proactive monitoring, incident management, log analysis, and 24/7 shift involvement; you may need to work outside normal rota to meet operational needs.