Social Worker

Job summary

As one of two Team Managers, the postholder is jointly responsible for providing operational leadership and day-to-day management of the team, ensuring the delivery of safe, effective, recovery-focused, and person-centred services. The role includes leading on social work practice and statutory responsibilities, ensuring compliance with the Care Act, safeguarding duties, carers' assessments, and the Mental Health Act, including undertaking duties as an Approved Mental Health Professional (AMHP).

The postholder provides professional leadership, performance management, and clinical oversight, supporting staff in managing complex cases and care planning. Working closely with the Operational Manager and Assistant Director, they contribute to service development, policy implementation, and continuous improvement to ensure services meet commissioner requirements, Trust objectives, and achieve positive outcomes for service users.

Main duties of the job

You will have deputy management responsibility for contributing to supporting and improving the quality and performance of the team. The list below is not exhaustive but reflects the main duties of the post. As one of the two seniors you will work collaboratively with the Operational Manager

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job responsibilities

For detailed job description and main responsibilities of the role please refer to the job description and person specification.

Person specification

Qualifications

Essential

• oRegistered Professional Mental Health Nurse, Social Work, Occupational Therapist with current registration with NMC/HCPC.
• oEvidence of post registration continue professional development, qualifications or equivalent experience
• oEducated to degree level or equivalent experience

Desirable

• oNurse Mentor
• oManagement or Leadership Qualification
• oPractice Educator or mentor

Experience

Essential

• oPrevious experience of working within a community mental health setting and case load management
• oPrevious experience of managing others and functioning as a team member
• oPrevious experience of Management and Clinical Supervision of others, including annual appraisal
• oPrevious experience of organisational change
• oPrevious experience of service development, quality improvement and of bringing innovation and new ideas to practice
• oPrevious experience of working within the NHS and with senior allied professionals, internal and external stake holders
• oPrevious experience delivering therapeutic interventions such as PSI/ CBT etc
• oThe ability to assertively engage resistant service users with complex clinical needs & associated risks

Skills

Essential

• oComputer literacy
• oExcellent organisational skills - able to prioritise own work and manage own time
• oExcellent oral and written communication and presentation skills and the ability to meet tight timelines
• oExcellent skills of conflict resolution, negotiation and facilitation
• oActs upon service user and carer feedback and information to improve the way things are done taking personal responsibility for resolving
• oAbility to build relationships and negotiate satisfactory outcomes with internal and external Stakeholders
• oAnticipates and takes action in order to create and seize opportunities to avoid crises taking an overview of complex situations to generate new perspectives - 'thinks outside the box' identifies and implements quick wins where possible
• oAbility to review and analyse complex data and recommend a course of action and objectives and motivate staff to achieve them
• oEuropean Computer Driving Licence (ECDL) and mobility to work across multiples settings in the locality

Knowledge

Essential

• oExcellent knowledge of current and relevant local and national agendas that impact upon community mental health services and the wider health and social care system and the ability to understand and disseminate this knowledge to others
• oSound knowledge and understanding of the Mental Health Act (1983/ 2007/ 2014/5), Care Act (2014), relevant national standards, No Health without Mental Health (2011) and other relevant national policies
• oVery good understanding of recovery principles and NICE guidance in relation to mental health community services and the ability to ensure that evidence based practice with clear clinical outcomes is embedded into practice
• oDemonstrate a knowledge base for substance misuse and associated risks

Personal Attributes (demonstrable)

Essential

• oSelf aware demonstrating a consistent inclusive leadership style focused on achieving the best results and overcoming obstacles
• oTakes action to enable teams to achieve maximum contribution, communicates vision, direction, and outcomes clearly, motivating others to achieve
• oAbility to work independently and as part of a team and able to both/influence and work across professional boundaries
• oTakes specific action to improve team or individual performance intervening promptly and constructively to support
• oAbility to communicate positive expectations of the organisation to teams in a enabling and supportive manner
• oAbility to remain calm under pressure, motivate others and be flexible and adaptable to change
• oDemonstrates they care and values others, able to acknowledge and reward good work, celebrating team and individual success
• oDemonstrates they care and values others, able to acknowledge and reward good work, celebrating team and individual success
• oAbility to lead on the effective management of organisational change in order to promote team resilience, retention and emotional intelligence

Other (please specify)

Essential

• oKeeps up to date with activities of the organisation
• oAble to demonstrate a commitment to self-development