Solution Architect - Dynamics 365 CRM/Workbench

Overview

We are seeking an experienced Solution Architect to lead the architecture and solution design activities for a major Commercial Insurance Dynamics 365 CRM/Workbench transformation programme. The successful candidate will play a key role in shaping the solution from inception, aligning business objectives with a target technology landscape while ensuring architectural consistency across the project.

Responsibilities

• Lead end-to-end solution architecture activities for the Dynamics 365 CRM/Workbench Transforamtion programme.
• Shape and define solution architecture from the early design phase through delivery.
• Ensure logical consistency and alignment across solution designs and technical delivery.
• Collaborate closely with business stakeholders, delivery teams, and technical leads.
• Provide architectural guidance aligned to Azure cloud technologies and enterprise standards.
• Support Agile delivery practices and Azure DevOps implementation approaches.
• Contribute to AI/LLM-enabled capabilities, particularly around document triage and comprehension.
• Drive best practices across integration, scalability, security, and solution governance.
• Produce clear architecture documentation and communicate complex technical concepts effectively.

Essential skills

• Knowledge of LLM AI technologies, particularly document triage/comprehension use cases.
• Strong stakeholder management and communication skills.
• Ability to shape and lead architectural direction within complex programmes.
• Strategic thinker with strong solution-shaping capability.
• Able to lead from the front and influence technical direction.
• Strong communicator, both verbal and written.
• Collaborative, flexible, and delivery-focused.
• Comfortable operating in fast-paced transformation environments.

Experience

• Experience with Azure DevOps and Agile delivery environments.
• Strong Solution Architecture experience within enterprise transformation programmes.
• Commercial Insurance experience is benefical.
• Strong Azure / Cloud architecture experience.
• Experience with Dynamics 365 is required.

Benefits

• Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges  
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects   
• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses  
• Competitive company benefits
• Always working as one team, our people are not afraid to think big and challenge the status quo 

• As a Disability Confident Committed Employer we have committed to:
• Ensure our recruitment process is inclusive and accessible
• Communicating and promoting vacancies
• Offering an interview to disabled people who meet the minimum criteria for the job
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”. 

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive