Spa Manager
Senior Spa Manager - Luxury Hotel & Spa
Location: Ipswich, Suffolk
Salary: £38,000 per annum
About the Role
We are recruiting on behalf of a prestigious luxury hotel and spa near Ipswich for an experienced and passionate Senior Spa Manager. This is an exciting opportunity to lead a professional spa team within a premium hospitality environment, delivering exceptional guest experiences while driving commercial success.
The successful candidate will combine strong leadership skills with a hands-on approach, ensuring the highest standards of service, treatment delivery, and operational excellence.
The Opportunity
Reporting directly to the Hotel General Manager, you will take full responsibility for the financial performance, day-to-day operations, and ongoing development of the spa. You will inspire and support your team while creating an outstanding wellness experience for every guest.
Key Responsibilities
- Lead, motivate and develop the spa team to deliver exceptional customer service.
- Oversee the daily operation of the spa, ensuring the highest standards are consistently maintained.
- Provide treatments when required to maximise therapist utilisation and treatment room capacity.
- Manage staff rotas and appointment schedules to optimise occupancy and revenue.
- Drive r...