STARS Admin Support Volunteer
About South Tyneside Adult Recovery Services (STARS)
South Tyneside Adult Recovery Service is the alcohol and drug service in South Tyneside for adults.
South Tyneside Adult Recovery Service is open Monday to Friday 9.00 am - 4.45 pm.
About the role:
Provide a welcoming meet and greet service to people attending STARS
Answer internal phone calls
Replenish leaflets / resources
Create and maintain displays in the waiting area / rooms
Copying / printing resources for colleagues
About you:
Due to the location of the printer, applicants will need to be able to walk up and down a flight of stairs to access the printer/copier.
The service is open 9am – 5 pm so the role would take place during these hours.
Confident IT skills as there are mandatory training modules to complete online .
Applicants must have excellent verbal communication skills, be professional, able to maintain professional boundaries and adhere to Waythrough policies.
Experience of volunteering / working in an admin / reception / customer service role would be desirable.
To have a caring, patient and empathetic nature.
Ability to remain calm and focused in a busy environment.
About Waythrough
Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.
Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
Discounts from various schemes
Training and personal development
A chance to make a real difference in people’s lives
Free induction and role-specific training
Support from experienced staff and regular supervision
Opportunities to meet new people and develop your confidence
Reimbursement for travel and agreed expenses
Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: [email protected]
How to apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application.
Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.
Closing date: