Strategic UX & Product Research Lead

Citigroup Inc. is seeking a UX / Product Research & Strategy Lead to drive the strategic direction of the experience, owning the research programme that underpins product vision and direction.

You will translate insights into a clear, compelling strategy and collaborate with senior stakeholders to shape product roadmaps and design priorities. You will lead a full range of research, including interviews, usability tests, journey mapping, and surveys, ensuring actionable results and alignment with