SUPERVISOR

Key Responsibilities

• Oversee daily shop operations and ensure SOP compliance


• Assign therapist rotations and manage staff breaks


• Handle customer concerns and support service recovery


• Assist in training new staff and maintaining service quality


• Provide foot reflexology and body massage


• Ensure customer comfort, hygiene, and a professional environment


• Manage inventory logs and basic admin tasks

Requirements

• 5+ years of massage experience (foot/body)


• Strong leadership and communication skills


• Responsible, reliable, and team-oriented


• Able to multitask between supervisory and therapist duties