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Systems Support Engineer

New Appointments Group
Hythe, Kent · posted 10 August 2026
Job type
full time
Location
Hythe, Kent, Kent
Category
IT
Job title: System Support Engineer Location: Folkestone (you will need to drive and have your own transport due to location) Salary: Competitive Hours: Monday to Friday, with an early finish on Fridays! The role: You will be responsible for supporting the smooth and effective operation of the company's IT systems. The role will predominantly focus on providing day-to-day IT support, ensuring that internal systems are maintained and that colleagues across the business can use them with ease. Benefits: 20 days annual leave, increasing with service + bank holidays Christmas shutdown Cycle to work scheme Death in Service Company pension scheme Free parking onsiteKey responsibilities would be: Performing IT admin tasks on clients, servers and infrastructure Commission new users, including their computers and getting them set up Troubleshooting issues with end users and infrastructure components Participate in the research and development of new systems Generate documentation for existing and new systems across the company Provide support for end users across the business Assess issues and proactively suggest and implement corrections Recommend purchases available to enhance the IT department and business Develop and implement solutions, using C# and .NET Produce reports from SQLExperience and skills required: Knowledge of MS systems such as Office, 365, Active Directory and Windows (10/11) Strong attention to detail and problem solving skills Good organisational skills and the ability to prioritise tasks Strong communication skills, written and verbalDesirable IT Support - Software/Windows installation and troubleshooting Network Management - cabling, firewalls, VLANS and routing and wireless Server Management - VMWare, Windows and virtualisation Programming - ideally C#, .NET and ASP WebForms/WinForms Database - SQL server, data interrogation and reporting Job Management - ticketing systemsNext steps: If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements. If you would like any further information before applying, then please call Ellie - Permanent Consultant on (phone number removed) or email New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles
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