Team Lead - SPoC/Rapid Response

Job summary

We are seeking an experienced Team Lead to support the expansion of the Single Point of Access/Rapid Response Service, launched in November 2024 following the success of the Blue Light Triage Team. The service works closely with emergency responders to provide timely mental health support in the community, reducing unnecessary conveyance to A&E and minimising the use of Section 136.

The team offers advice to emergency services and can provide on-scene support, ensuring individuals in mental health crisis receive appropriate care while reducing the time emergency services spend managing mental health incidents.

This role has a strong operational focus, including rota management, staff supervision, performance monitoring, workforce support and service development. Working alongside the Service Manager, the successful candidate will help ensure safe, effective and high-quality service delivery.

Main duties of the job

To be responsible for aspects of operational management.

Line Management and supervision of staff.

To provide clinical cover where appropriate.

To be able to assess and manage high-risk service users in a variety of settings, conduct risk assessments and formulate robust individualised and dynamic safety plans.

To be able to demonstrate the ability to make appropriate decisions under pressure taking into consideration the risks to service users, self and others and to be able to assess the often complex situations of these service users.

About us

We can offer you support and supervision, a very exciting and challenging role, opportunity for personal development and to shape the post, access to our Trust's Leadership programme and a rewarding role.

This is an opportunity to join an organisation which sets a high priority on the development of services in collaboration with experts through experience and carer's and to work with dedicated and supportive colleagues. The Trust is committed to strong integrated, collaborative leadership between managers and clinicians. We have services across a wide geographical area and an ability to travel is required. The patch is easily accessible from Brighton, Gatwick, Surrey, and Hampshire.

Sussex is a beautiful county with good transport links, vibrant communities, and tourist attractions, including the Coast and the South Downs.

Job responsibilities

• To deliver a service within the agreed financial envelope ensuring maximum value in termsof clinical and cost effectiveness.
• Ensure that a culture of effective risk management is present in the team
• To carry a clinical caseload as agreed with service manager and to take a lead onmanagement of complex cases and supporting staff in management of such cases.
• To ensure that the team functions in line with the care group core business.
• To coordinate recruitment and selection of staff within the team, leading on decisions asdesignated by the service manager.
• To respond to SUIs as appropriate and support any subsequent investigation
• To respond to complaints
• To respond to communications regarding team issues
• To ensure equality and diversity is considered in all aspects of the teams business.
• At all times supporting the Trusts reputation and that of all senior colleagues, maintaining apositive attitude with strong commitment to results.
• Deputises for Service Manager as and when required.

Person specification

Qualifications

Essential

• Registered Mental Health Nurse or Social Worker
• Evidence of CPD
• Current Professional Registration (NMC, SWE)
• Post Basic Courses / relevant Study Days

Experience

Essential

• Significant experience of and demonstrable achievement in clinical practice
• Experience of providing professional support/supervision and motivation of staff
• Understanding of Health and Social Care Governance
• Experience of managing staff