Team Leader

Job Title: Team Leader - Housing

Location: Birmingham

Pay: £24-26 Umbrella

Hours: 37.5 Monday to Friday

Contract: 3 months secondment - possible extension

The Role

We are recruiting on behalf of our client for an experienced Team Leader within homelessness/housing to lead and support a front-line team delivering high-quality housing and support services to vulnerable young people. This is an excellent opportunity for someone with strong leadership skills and a passion for achieving positive outcomes.

The successful candidate will oversee day-to-day service delivery, ensure safeguarding and compliance standards are maintained, coach and develop staff, and work collaboratively with internal teams and external agencies to deliver person-centred support.

Key Responsibilities of a Team Leader

• Lead, supervise and motivate a team to deliver high-quality support services.
• Manage staff performance, recruitment, training and development.
• Oversee safeguarding, risk management and service compliance.
• Ensure support plans are outcome-focused and regularly reviewed.
• Build effective relationships with partner agencies and stakeholders.
• Monitor KPIs, service performance and quality standards.
• Manage incidents, complaints and complex cases.
• Pr...