Team Leader
Heart of England Cooperative Society
Northampton
Location
Northampton, England
Team Leader - Step Into Store Leadership
We're looking for a Team Leader to join our Crick Convenience Food Store (20 hours per week).
This is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving performance, and building the skills to progress into Store Management.
What You'll Be Doing
As a Team Leader, you'll take responsibility for key areas of the store and step up to run the operation in the absence of the Store Manager.
You'll:
- Lead, coach and develop your team to deliver strong performance
- Take ownership of shifts, including opening and closing the store
- Drive excellent customer service and make us the go-to store in the community
- Support recruitment, training and onboarding of new colleagues
- Manage performance, attendance and team engagement
- Control key commercial areas including waste, stock and labour
- Maintain high standards across availability, merchandising and compliance
About You
- Experience in retail or a fast-paced customer environment
- Previous supervisory or leadership experience (or ready to step up)