Technical Advisor

Description Inspire Resourcing are recruiting for a Technical Advisor for our client based in Belper. Key Responsibilities * Provide technical guidance to external engineers. * Interpret technical information and explain it clearly and confidently. * Understand customer requirements and deliver advice with clarity and diplomacy. * Deliver world‑class customer service while meeting KPI‑driven performance targets. * Use strong problem‑solving skills to diagnose potential faults accurately. * Work collaboratively within a team environment. Requirements * GCSE Grade 4 or above or an equivalent qualification in English * Passion for customer service * Good problem-solving aptitude * Computer literate with previous experience using all Microsoft applications * Excellent communication skills * Experience supporting engineers or customers within a technical, engineering, heating, electrical or mechanical environment. * Experience reading technical manuals, wiring diagrams or installation instructions. * Previous telephone-based technical support experience. Skills Required Skills * GCSE Grade 4 or above in English * Customer service * Problem-solving * Microsoft applications Nice to Have * Knowledge of Boiler or Heat source pumps products Job Role: Technical Advisor Location: Belper, Derbyshire Salary: 28,500 We also have vacancies for administrators, drivers, accountants, FLT drivers, welders, warehouse, IT, sales, CNC machinists, electricians, buyers and marketing staff