Technical Solutions Manager

Technical Solutions Manager Role Overview Reporting to: General Manager Role Purpose: Collaborate with ACEs (Architects, Consultants, and Engineers) to promote awareness and preference for the organisation’s solutions in the design and specification of safety and security systems and support ACEs to make designs Key Responsibilities * Identify ACEs in the market, maintain existing relationships, and proactively establish connections with key influencers * Develop and manage local ACE programs focused on securing the specification of the organisation’s UCC (unified critical communications) solutions, including PAVA, intercom, and platform integrations * Provide relevant content to support program success, including customer use cases, innovative design concepts, and product feature highlights * Assist Commercial teams in organising and delivering ACE meetings and presentations * Serve as a technical subject matter expert for Commercial teams, offering support during complex UCC project bids * Enhance the capabilities, key system integrators, and the organisation’s COEs (Centres of Excellence) through tailored training programs and promotion of e-learning programs * Act as a liaison between Commercial teams and Product Management to ensure local market needs are clearly communicated and addressed * Conduct competitive analysis and identify solution gaps to strengthen the organisatio...