Technical Support Engineer, Medical Pathology Analysers

Technical Support Engineer, Medical Pathology Analysers Overall Earnings £43,500 Basic Salary £37,500 Bonus £6,000 Excellent Benefits Package  * A hybrid working role with the option of two days a week from home and three in the office * **Hours are 37.5 per week, Monday – Friday** The Role – Technical Support Engineer, Medical Pathology Analysers This market leader seeks to recruit a technically motivated and customer focused Technical Support Engineer, responsible for: Providing technical support and first line technical fixes via telephone and by using connectivity tools Supporting customers with technical issues on a range of medical diagnostic analysers Guiding users through troubleshooting via phone and video calls Escalating unresolved technical issues to the Field Service Engineering team Your Background – Technical Support Engineer, Medical Pathology Analysers To succeed in this exciting role, you must be able to demonstrate:  A competent background in a service engineering capacity gained within any high value capital equipment environment Applications are encouraged from engineers with a broad range of backgrounds, including laboratory device, medical device, pharmaceutical device, ex forces engineers (medical & dental, weapons systems, radar) and a wide range of other electronic or electro-mechanical from other sectors A qualification in engineeri...