Technicus/service monteur
Focus Resourcing Group
Tovil, Kent
Job type
full time
Location
Tovil, Kent, Maidstone, Kent; Kent; South East England; England
Our prestigious client is seeking a Field Service Technician to cover the Maidstone & surrounding areas; this person is responsible for carrying out field-based service and repairs on the company's equipment to a high standard in a professional and customer-focused way.
This role will involve travelling to various customer locations in and around Maidstone and surrounding areas and on occasions further afield as the role requires.
Contract:
Permanent
Generousholiday allowance, Pension, Life Assurance, Company Vehicle & Fuel Card
As the Field Service Technician, you will be responsible for:
Responsible for the configuration, quality, and accuracy of products.
Perform preventive maintenance checks and adjustments.
Perform product repairs and maintenance at client sites
Provide outstanding customer service in educating customers on product repair, maintenance and usage.
Serve as product expert and brand ambassador.
Ensure hardware, software and network of the product is functioning properly after each service.
Properly record and replenish the inventory and spare parts in the service vehicle. Maintain the company supplied vehicle to ensure it's in good working order.
The successful Field Service Technician will have the following related skills / experience:
Associate degree in Electronics, Technical School certification as an Electronics Technician, or equivalent technical training preferred but not required
Minimum 3 years of experience in a technical customer service position
Excellent customer service skills
Flexible schedule required Monday through Friday, with availability to work weekends and holidays as needed by mutual agreement
A full, clean driving license is essential
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