Technologist (FTC)

Department: Quality, Tech and Compliance You will be responsible for the quality and compliance of selected ranges we produce under the JoJo brand. You will own key departments and suppliers and will cover development from initial research to production deliver. You will manage and coordinate response as required to customer queries and complaints, bringing to a satisfactory close. baby & childrens nursery products and toys; This position is offered as a fixed-term contract until 14/03/2027. Understand the goals of our Technical Strategy and considers implementation in their own areas. Conducts and documents appropriate risk assessments inline with agreed standards, ensures supplier is clear on product safety requirements. Ensure required warnings and information is in place on labelling & packaging to ensure compliance with appropriate legislative requirements." Attending team production meetings to ensure Critical Path is on track for own product areas and those covered by more junior techs. Alert Technical Manager on any risks to delivery. Assess failed test reports on our testing platform, determines commercial approval or recommend further action required. Ensures products are compliant to hazardous chemical policies, risk assessing and testing as appropriate. Ensures suppliers are clear on and working inline with Technical Handbooks and Technical Policies. Demonstrates a core understanding of different fabrics, materials types and trims, and testing procedures. Drive block & grading reviews to ensure excellence of fit across the sizes inline with our customer and brand. Supplier and Factory Management All new factories to be approved by Technical Manager prior to PO's being placed. Travels to our factories, and conducts virtual visits to assess technical capabilities and their suitability to JoJo requirements, make recommendations to improve feeding back to buying and technical. Builds good working relationship with key suppliers through general contact, product specific communication, and has good working knowledge of their quality management processes and capabilities. Ensures any green claims or claims on sustainability can be traced and evidenced. Understands Customer Service and QC operations. Supports resolutions of issues as required, either directly or via the Senior Technologist and Technical Manager. Travels as required to the DC to check stock. Be a brand ambassador, safeguarding our values and ethos. Hybrid Working - up to 3 days in our Battersea Office Enjoy 25 days' annual leave plus all bank holidays Extra day of annual leave for each year youre with us, up to 38 days. Helping plan for the future - enhanced pension scheme. Get on the move - cycle to work scheme. Financial wellbeing app - pay yourself 40% of your earned wages whenever you want. Flexible work options. Enjoy fabulous social events. Give back with volunteer days to support our communities. Prioritise your well-being with our Health and Wellbeing hub. Specsavers voucher Get a free sight test and contribution towards glasses (T & Cs) apply. 40% off JoJo branded lines Up to 10%off most branded products Embrace an Its up to you learning environment with ongoing training and development opportunities. Your furry friend doesnt have to stay at home our offices are dog friendly for friendly pooches. We make happy and helpful clothes and products that let children be children in all their silly, messy, adventurous, noisy, imaginative joy. were about creating a warm, community-centric environment for our employees and our customers. From 39 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of childrens clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds. As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities.