Telesales Team Lead Assistant

Telesales Team Lead Assistant

Ready to step up, lead from the front, and help a busy telesales team deliver outstanding customer service?

Location: Kilmarnock, Scotland | Salary: £29,000 | Hours: 40 hours per week, 5 days over 7 including weekends on a rota basis

Were looking for an enthusiastic, organised and people-focused Telesales Team Lead Assistant to support our busy Customer Support team. If you enjoy motivating others, solving customer queries and keeping a fast-moving team running smoothly, this could be the perfect next step.

Why join us?

Youll play a key role in supporting a high-performing telesales and customer service team.

Youll help coordinate workloads, rotas, incentives and day-to-day team activity.

Youll coach and support colleagues, helping new starters settle in and existing team members develop.

Youll be trusted to resolve customer queries, build strong relationships and keep service standards high.

Youll work in a busy, varied environment where no two days are the same.

What were looking for

Previous experience in a supervisory, team leader or senior customer service role.

Strong customer servic...