Temporary Accounts Receivable Officer - 6 months

Job summary

The Accounts Receivable (AR) Officer is responsible for creating , maintaining accurate financial records, and ensuring customers pay outstanding invoices on time. The role supports healthy cash flow and strong financial operations within an organization.

This role is a Fixed Term Contract role of 6 months to cover a member of staff covering a temporary role

Main duties of the job

An Accounts Receivable Officer monitors customer accounts, issues invoices, records payments, follows up on overdue balances, and reconciles accounts. They work closely with customers, the finance team, and other departments to resolve billing issues and ensure accurate financial reporting.

This role will be focused on assisting with invoicing queries, credit control and debt collection & escalation.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Job responsibilities

For a Detailed job description and main responsibilities please refer to the Job Description document attached.

Person specification

Qualifications

Essential

• GCSE Maths and English (Grade C/4 or above) or equivalent

Desirable

• AAT Level 3 or working towards AAT Level 4

Experience

Essential

• Experience working in an accounts receivable, finance or credit control environment
• Experience of debt collection and customer account management
• Experience processing invoices and cash allocation
• Experience resolving customer queries

Desirable

• NHS finance experience
• Experience using Oracle, SBS, Integra or other NHS finance systems
• Knowledge of NHS income streams
• Experience of month-end processes

Knowledge

Essential

• Understanding of accounts receivable processes
• Understanding of financial controls
• Working knowledge of Microsoft Excel

Desirable

• Knowledge of NHS finance guidance
• Knowledge of VAT relating to sales invoices
• Understanding of Standing Financial Instructions

Skills

Essential

• Excellent numerical skills
• Strong attention to detail
• Ability to prioritise workload
• Good written and verbal communication
• Ability to work independently
• Problem-solving skills
• Ability to maintain confidentiality

Desirable

• Advanced Excel skills including Pivot Tables and VLOOKUP/XLOOKUP
• Experience producing management reports
• Process improvement skills

Personal Attributes

Essential

• Reliable and organised
• Flexible and adaptable
• Positive team player
• Able to work under pressure and meet deadlines
• Committed to continuous improvement