Temporary Customer Service Advisor

Temporary Customer Service Advisor - Redhill

Location: Redhill Contract Type: TemporarySalary: £13.00

We're looking for a friendly, organised, and proactive Customer Service Advisor to join a supportive team on a temporary basis. This is a great opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering excellent service.

Key Responsibilities

• Handle inbound customer queries via phone, email, and live chat
• Resolve customer issues efficiently, aiming for first-contact resolution
• Accurately log calls and update customer records on our CRM system
• Liaise with internal departments to ensure customer needs are met
• Process orders, returns, and complaints in line with company procedures
• Maintain a professional and positive manner at all times

What We're Looking For

• Previous experience in a customer service or contact centre role (preferred but not essential)
• Excellent verbal and written communication skills
• Strong attention to detail and problem-solving ability
• Confident using computer systems and standard office software
• Ability to work well under pressure and manage multiple queries at once
• Punctual, reliable, and a great team player

Wha...