Trade Counter Sales Advisor

TRADE COUNTER SALES ADVISOR | Salary DOE | Hattersley Monday – Friday | 08:00 – 16:00 KPI Recruiting are working with a well-established organisation in Hattersley to recruit a confident and customer-focused Trade Counter Sales Advisor. This is a fantastic opportunity for someone with sales and customer service experience to join a busy trade environment, supporting customers at the counter while also handling online sales and enquiries. Ideally, you will have a background in heating, plumbing, or a related trade, although this is not essential. Full product knowledge can be developed for the right candidate. Key Responsibilities • Serve customers at the trade counter in a friendly and professional manner. • Process sales and provide customers with accurate product information and advice. • Handle online sales, orders and customer enquiries. • Respond to telephone, email and in-person enquiries. • Build strong relationships with new and existing customers. • Identify customer requirements and recommend suitable products. • Prepare and process customer orders accurately. • Provide quotations and follow up on sales opportunities. • Liaise with suppliers regarding product availability, pricing and lead times. • Assist with stock checks and ensure the trade counter is kept organised. • Process payments and maintain accurate sales records. • Deal with customer queries and resolve any issues promptly. • Work closely with the warehouse and wider sales team to ensure orders are fulfilled efficiently. • Maintain up-to-date product knowledge and keep informed of new products and promotions. • Support the smooth day-to-day running of the trade counter. Skills & Experience • Previous experience in a trade counter, sales or customer service role. • Heating, plumbing or building supplies experience would be advantageous but is not essential. • Confident dealing with customers face-to-face, over the phone and online. • Strong communication and interpersonal skills. • Good computer skills and confidence using online sales systems. • Excellent attention to detail when processing orders and sales. • Strong organisational and multitasking skills. • Commercially aware with the ability to identify sales opportunities. • Customer-focused with a professional and helpful approach. • Ability to work effectively as part of a team. • Positive, proactive attitude with a willingness to learn. • APPLY NOW! Or contact the Commercial Team on (phone number removed) or email (url removed). • Please note that due to the high volume of applications we receive, only those candidates successfully shortlisted for the role will be contacted. • INDCOM