Trainee IT Support Assistant

About the opportunity Take this free training, gain a certification and guaranteed career support - no brainer! Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification. Course details * Duration: 13 weeks * Format: Online, practical workshops * Schedule: Mon-Thur 6-9pm * Start date: 17th August 2026 * Spaces: Limited to 35 learners per cohort What you'll learn * Setting up and maintaining secure networks * Configuring and integrating desktop and mobile devices * Applying cloud security and disaster recovery methods * Understanding IT systems, legislation and business operations Potential roles and salaries * IT Systems Administrator: £25,000 - £35,000 * Technical Support Technician: £23,000 - £27,000 * Entry Level IT Technician: £22,000 - £25,000 * Helpdesk Analyst: £18,000 - £25,000 Additional benefits * High-impact employability workshops * Six months' access to online employability courses * Ongoing career support Eligibility To apply, you must: * Live in the West Midlands * Be aged 19 or over * Earn below the gross annual wage cap of £36,126 (West Midlands) * Not currently be undertaking any other government-funded training * Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is Cost This is a free government funded course