Transport Supervisor

A fantastic opportunity has arisen for an experienced Transport Supervisor to join a growing and successful company based in the Suffolk area. This is an excellent opportunity for a motivated and driven logistics professional looking to take the next step in their career and play a key role in overseeing the day-to-day transport operation. Working within a fast-paced environment, you will be responsible for coordinating transport activities, supporting operational efficiency and ensuring a consistently high level of service is delivered to customers. Key Duties & Responsibilities Include: * Supervise and coordinate the day-to-day transport operation to ensure shipments and deliveries are completed safely, efficiently and within agreed timeframes. * Liaise closely with hauliers, drivers, warehouse teams and internal departments to ensure the smooth movement of goods. * Allocate and coordinate transport requirements, ensuring resources are utilised effectively. * Monitor transport schedules and proactively address any delays, issues or operational challenges. * Use transport and logistics software to book, manage and track shipments. * Ensure transport activities are carried out in accordance with company procedures, customer requirements and relevant industry regulations. * Support the management of transport costs, identifying opportunities to improve efficiency and maintain cost effectiveness. * Provide guidance and support to the wider transport team, helping to maintain high operational standards. * Respond promptly to customer and internal enquiries, providing effective solutions and maintaining excellent communication throughout. * Identify opportunities to improve transport processes, efficiency and service levels. * Deliver a consistently high standard of customer service within a fast-paced logistics environment. Skills & Experience Required: * Previous experience within the logistics, transport or haulage industry, ideally within a supervisory role * Strong understanding of transport operations, planning and delivery processes. * Experience using transport management systems (TMS), logistics software or similar industry-specific systems. * Excellent organisational and time-management skills, with the ability to prioritise workloads effectively. * Strong communication and interpersonal skills, with the confidence to liaise with hauliers, drivers, customers and internal teams. * A proactive, positive and solutions-focused approach to work. * Ability to remain calm and make effective decisions when working under pressure. * Strong attention to detail with a focus on operational efficiency, compliance and customer service