Transport Supervisor

Job Description

Uniserve are seeking a Transport Supervisor (Discount Retail Stores) to oversee the day-to-day transport operation on behalf of Uniserve at a customer site in Warrington.The role supports a 24-hour, 7-day operation, managing transport activities, driver compliance, service delivery, incident management, and customer interaction.

Make your application after reading the following skill and qualification requirements for this position.

The Transport Supervisor will be responsible for ensuring all transport operations are conducted safely, legally, and in accordance with company policies and customer requirements whilst providing operational support to a fleet of up to 20 vehicles.Location: Customer Site, Warrington WA5Hours: 4 on 4 off, Days, 12-hour shiftsKey Responsibilities:Operational ManagementSupervise the daily transport operation during shift, ensuring service delivery targets are achievedManage transport activities for up to 20 vehicles operating across a nationwide retail distribution networkMonitor vehicle movements and respond to operational challenges affecting service deliveryLiaise with drivers, customer representatives, planners, and management teams to ensure operational continuitySupport route execution and delivery performance across a 24/7 operationMaintain accurate operational records and reportsHealth, Safety & CompliancePromote and maintain a strong safety culture across the operationEnsure compliance with company Health & Safety policies and site safety proceduresInvestigate and record accidents, incidents, near misses, and damage eventsEscalate safety concerns and ensure corrective actions are implementedConduct safety briefings and support toolbox talks where requiredMonitor driver compliance with legal and company requirementsIncident & Accident ManagementLog, investigate and report vehicle accidents, personal injuries, customer incidents and damage eventsComplete accurate documentation following operational incidentsLiaise with management and relevant departments to ensure incidents are appropriately reported and closed outSupport root cause analysis and implementation of preventative measuresCustomer ServiceMaintain strong working relationships with customer site teamsProvide a professional point of contact for transport-related enquiriesAssist in resolving service issues and operational challenges quickly and effectivelyEnsure customer expectations are met whilst protecting Uniserve's operational and commercial interestsAdministrationComplete daily operational reporting requirementsMaintain transport records, compliance documentation, and shift handoversSupport KPI reporting and service performance reviewsEnsure all paperwork and electronic records are completed accurately and on timeSkills/Experience:Essential RequirementsPrevious experience within a transport, logistics, or distribution operationStrong understanding of transport legislation and compliance requirementsExperience supervising drivers and transport operationsKnowledge of Health & Safety requirements within a transport environmentStrong communication and customer service skillsAbility to remain calm under pressure and make effective operational decisionsCompetent user of Microsoft Office and transport management systemsFlexible approach to working within a 24/7 operational environmentDesirable QualificationsExperience working within a retail distribution environmentAccident and incident investigation experienceIOSH Working Safely or equivalent Health & Safety qualificationBenefits:Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:Competitive Salary: We value your skills and commitment.Discretionary Bonus: Because your hard work deserves to be rewarded.Pension Scheme: We've got your future covered.Annual Salary Review: Your growth matters to us.Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.Interest-Free Company Loan: We're here to support you.Free On-Site Parking: Convenient and hassle-free.Referral Bonus £750: Spread the word and earn some extra cash.Care First Lifestyle Programme: Because your well-being matters.Flu Jabs Annually: Stay healthy, on us.Group Life Policy: We've got you covered.Electric Vehicle Charging Points at Work: Embrace sustainable transportFlexible Career Pathway: Grow with us!Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain.Enhanced Holiday Scheme: we believe loyalty should be rewarded.Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more. xwzovoh Private Health Care: We are committed to your wellbeing.