Truck Aftersales Manager

HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. A rare opportunity has arisen for an experienced aftersales manager to join our team in Belvedere The Role: Manage the service department, ensuring internal, retail and warranty work runs efficiently Oversee a team of mechanics and office staff, ensuring work is complete to a high standard and on time Manage service department processes, identify improvement areas and solutions Organise mobile service work for call outs and update customers Develop and maintain customer relationships Work towards key targets for service performance and growth Manage, coach and upskill staff when required Ensure all department members are working in accordance with group H&S policies Monitoring the regional market with respect to new competitors and carrying out analyses of the competition/benchmarking in Services Preferred Qualifications and Experience: Excellent communication and interpersonal skills. Good working knowledge of MS Office. A proven and solid Truck or Van Aftersales/Service Management background is essential. What we can offer: Competitive salary p...